Selecting a strategic partnership When Zurich withdrew as Arrowhead’s Tow Program carrier earlier this year, the team didn’t see a setback — they saw an opportunity to build something better. But time was short, and the stakes were high. Arrowhead needed a partner that not only had the appetite for this niche market but could… Read More
Shared Services support
Acquirer capabilities: Look for the unfair advantage
Guest post by Vaughn Stoll, SVP and Director of Acquisitions for Brown & Brown The right buyer won’t just make your business a first-string player — they’ll give you an unfair advantage on the field. However, getting there requires a specific combination of capabilities and resources. Look for these strengths when evaluating potential buyers for… Read More
Clear Risk Solutions leads the way in data-driven reporting
At Clear Risk Solutions, leadership, teamwork, strategy and adaptability are not just buzzwords — they form the foundation to how the company approaches insurance program administration and risk management. With a focus on administering diverse public entity risk pools, the team is dedicated to offering comprehensive reporting services to their clients. So, after recognizing the… Read More
Shared services 2.0: Fostering a culture that emphasizes growth and innovation
This article by Tom Kussurelis, SVP and chief operating officer of Arrowhead Programs, was published June 14, 2024 in Carrier Management. As companies grow, many adopt a shared services operating model. As the name implies, this approach consolidates products and common functions at headquarters — often finance, IT, human resources, facilities, procurement, legal services and more…. Read More
How Title Pac uses Power BI for easier reporting
In 1972, Title Pac—a part of Arrowhead Programs—began offering E&O insurance to clients at competitive prices. Since then, Title Pac has expanded its reach; they now offer coverage for crime, cyber/data breaches, and bonds in addition to their original E&O plans. In October 2022, Bart Newsom (president, Title Pac) came seeking assistance in report automation…. Read More
How SubroFy subrogation tool saves time and heaps rewards
ACM’s subrogation tool, SubroFy, has been in operation a little over a year. ACM is one of a myriad of Arrowhead Programs & Services companies. We checked back in with the team recently to learn more about the tool and how it’s been working. This new digital tool significantly increases the identification of subro opportunities…. Read More
How our Vendor Management team provides contract savings to our companies
Arrowhead Programs, a collection of 45 brands, provides a multitude of services to each of our companies. We’ve written in the past about how these Shared Services help launch programs faster, broaden our market reach, streamline product launches, and help companies boost their bottom line. Today we’re going to shine the spotlight on our Vendor… Read More
How value stream mapping leads to greater renewals for Arrowhead Tribal
Value stream mapping (VSM) is a lean manufacturing technique to analyze, design and manage the flow of materials and information required to bring a product to a customer – in this case, renewals. Arrowhead Tribal’s team of underwriters and underwriting assistants came together earlier this year for a day-and-a-half session of VSM to help them streamline… Read More
How Mile High Markets transitioned to Arrowhead Programs and a new carrier at lightning speed
“Joining Arrowhead Programs meant that my name was no longer next to every item that needed to be completed. We’ve had help from nearly every Arrowhead Programs Shared Services team to quickly get us up and running,” said Angela Dodd, vice president, Mile High Markets. Since 1985, Mile High Markets has provided insurance coverage for the… Read More
How Arrowhead E&S launched a new fraternity liability program in 6 months
How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More