At Clear Risk Solutions, leadership, teamwork, strategy and adaptability are not just buzzwords — they form the foundation to how the company approaches insurance program administration and risk management. With a focus on administering diverse public entity risk pools, the team is dedicated to offering comprehensive reporting services to their clients. So, after recognizing the… Read More
Innovation
Shared Services 2.0: Fostering a Culture That Emphasizes Growth and Innovation
This article by Tom Kussurelis, SVP and chief operating officer of Arrowhead Programs, was published June 14, 2024 in Carrier Management. As companies grow, many adopt a shared services operating model. As the name implies, this approach consolidates products and common functions at headquarters — often finance, IT, human resources, facilities, procurement, legal services and more…. Read More
How Title Pac uses Power BI for easier reporting
In 1972, Title Pac—a part of Arrowhead Programs—began offering E&O insurance to clients at competitive prices. Since then, Title Pac has expanded its reach; they now offer coverage for crime, cyber/data breaches, and bonds in addition to their original E&O plans. In October 2022, Bart Newsom (president, Title Pac) came seeking assistance in report automation…. Read More
How Protector Plans launched their Executive Liability plan and saw immediate success
Protector Plans, a group of Arrowhead Programs companies, recently rolled out their Protector Plans Executive Liability (PPEL) program. This project is bolstered by an experienced team of underwriters, product specialists and claims professionals—all with the backing of an A- (XV) rated carrier. The PPEL plan has been designed for private and not-for-profit companies via a… Read More
How Arrowhead’s Excess & Surplus team launched a new product and wrote a $100,000 policy on the same day
Arrowhead’s Excess & Surplus team, led by SVP Britt Sellers, launched a Primary GL product in May and wrote a six-figure policy on the first day. We sat down with Britt Sellers and Rich Collins, VP of Operations, to learn how they did it—and how they saw success so quickly. What were you seeing (or… Read More
Power BI: What it is, how we use it, and how it provides a more accurate view of your business
Most, if not all, of the routine reports you rely on today to understand how your business is performing take time and effort. You wait for updated data to be sent to you from various sources and then you manually update primary Excel files to refresh your KPIs and charts. It’s an ongoing task that… Read More
How value stream mapping leads to greater renewals for Arrowhead Tribal
Value stream mapping (VSM) is a lean manufacturing technique to analyze, design and manage the flow of materials and information required to bring a product to a customer – in this case, renewals. Arrowhead Tribal’s team of underwriters and underwriting assistants came together earlier this year for a day-and-a-half session of VSM to help them streamline… Read More
How Arrowhead E&S launched a new fraternity liability program in 6 months
How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More
How our Strategic API team is broadening our market reach
“Our venture into APIs and third-party distribution platforms started in 2020. Using an API, we wanted to allow agents to submit business in a more streamlined fashion, which will increase our submissions and bound policies,” explains Tiffany Poletti, Core Commercial’s COO. “Whether you call them aggregators, comparative raters or third-party distributors, they create a greater… Read More
How our business analyst team plays a key role in product launches and growth
Arrowhead Programs is a conglomeration of PAs and MGAs that offer a wide-ranging suite of insurance products from personal lines to excess and surplus, and from commercial lines to niche-specific specialty programs. We offer to our companies and our recently acquired companies a host of what we call “Shared Services” that range from legal, financial… Read More