American Claims Management (ACM), formerly one of Arrowhead Programs’ services companies, is a nationwide third-party claims administrator specializing in both commercial and personal lines. Continually innovating to streamline the claims process, ACM has added numerous Insurtech tools to solve claims more accurately and timely. Industry-leading claims platform ACM’s claims platform is a pure browser-based system… Read More
Insurtech & Innovation
How ACM’s subrogation tool was created by our Data Science team
How our Data Science team and ACM built SubroFy, an innovative subrogation tool A great claims administrator not only resolves claims quickly and accurately – they look for hidden subrogation opportunities to mitigate loss experience. Often those successful subrogation cases result in significant savings for carriers. American Claims Management (ACM), one of our Arrowhead Programs’… Read More
How a custom submission grader helps Lawyer’s Protector Plan increase profitability
Last week we talked in broad brushstrokes how our Data Science & Analytics team helps companies use their own data to focus in on the best ways to increase their profitability. Often the result is a custom submission grader. Continuing that discussion, here’s another look at how the team uses data to improve hit ratios… Read More
How our Data Science & Analytics team helps companies boost their bottom line
Arrowhead Programs’ Data Science & Analytics team (separate from our Actuarial team) works with company leaders to comb through data, looking for ways to increase profitability. The team focuses on four main areas: marketing, underwriting, pricing and claims, all with the goal of adding to the bottom line. The result? Data insights help create a… Read More
Transforming into a digital-first company
by Jimmy Saldana, Arrowhead Programs’ Director of Strategic Innovation, as published in CB Insights Insurance is not an industry that was built to be digital-first. Legacy systems and burdensome regulations present challenges that do not allow us to move as fast as other industries moving towards becoming digital-first companies. In today’s world, customers expect a… Read More
How Arrowhead Programs’ Information Systems supports MGAs
Arrowhead Programs provides invaluable Information Systems support to MGAs “Finding technology solutions for diverse, specialized insurance products can be a challenge for any MGA.” We sat down recently with Arrowhead CIO Adam Nordost to discuss the invaluable help his Information Systems (IS) team provides to Arrowhead Programs’ 29 companies. The first step in Information Systems… Read More
How Arrowhead Programs’ actuarial support helped Wright Specialty gain a new carrier partner
Arrowhead Programs’ value proposition: Actuarial support and carrier relationships “As an MGA, we straddle a fine line: We must make money for our carrier partner, yet we also must make money for our company. We juggle internal profitability of the business and carrier profitability,” explained Kevin Beer, president of Wright Specialty Insurance, one of Arrowhead… Read More
How innovative technology has paved the way for MGA growth
How Arrowhead Programs’ innovative technology focus has boosted their companies’ growth Arrowhead Programs and parent company Brown & Brown pride themselves on the innovative technology built within its four walls as well as brought in from the Insurtech world. These innovations, in the form of new platforms, tools and more have already begun to increase… Read More
How Quick Quote’s innovative technology helped streamline the quoting process
Quick Quote takes the “work” out of workers’ comp Although it’s a vital coverage for every business, workers’ compensation is complicated and often difficult to quote and write. Arrowhead, part of Arrowhead Programs, launched an online system that radically streamlined the process several years ago. Called Quick Quote, the platform was upgraded last fall to… Read More
Partner vs. vendor: When working with startups, the distinction matters
By Ted Stuckey, as published in Carrier Management It’s hard to ignore the energy and attention that Insurtech startups have brought to our industry over the last several years. And with that energy, more insurance carriers and MGAs such as Arrowhead Programs that are looking for a competitive edge and new revenue streams are turning… Read More