Value stream mapping (VSM) is a lean manufacturing technique to analyze, design and manage the flow of materials and information required to bring a product to a customer – in this case, renewals. Arrowhead Tribal’s team of underwriters and underwriting assistants came together earlier this year for a day-and-a-half session of VSM to help them streamline… Read More
How Mile High Markets transitioned to Arrowhead Programs and a new carrier at lightning speed
“Joining Arrowhead Programs meant that my name was no longer next to every item that needed to be completed. We’ve had help from nearly every Arrowhead Programs Shared Services team to quickly get us up and running,” said Angela Dodd, vice president, Mile High Markets. Since 1985, Mile High Markets has provided insurance coverage for the… Read More
Orchid’s Bowie explores how to stay profitable in Florida’s homeowners market
Orchid Insurance, one of 31 Arrowhead Programs companies, is a program administrator and wholesale broker focused primarily on the Florida homeowners and E&S markets. Orchid is among the largest specialty underwriters of catastrophe-exposed property insurance in the United States. Orchid’s president and CUO, Ross Bowie, was recently interviewed by John Weber at AM Best TV during… Read More
How Arrowhead E&S launched a new fraternity liability program in 6 months
How we surpassed a competitor by creating a better insurance product Arrowhead’s Excess & Surplus Lines was barely a year old when Bill Murray, president of Arrowhead E&S, was approached by Peachtree Special Risk Brokers and Omni Insurance, an Atlanta retail agency, to create a better liability market for fraternities. Arrowhead is part of Brown… Read More
How our Strategic API team is broadening our market reach
“Our venture into APIs and third-party distribution platforms started in 2020. Using an API, we wanted to allow agents to submit business in a more streamlined fashion, which will increase our submissions and bound policies,” explains Tiffany Poletti, Core Commercial’s COO. “Whether you call them aggregators, comparative raters or third-party distributors, they create a greater… Read More
How Protector Plans’ Excess Executive Liability program was launched in just 9 months
From the time that Craig Grant joined Protector Plans last summer until their first binder on their new Protector Plans Excess Executive Liability (PPEL) program, the go-to-market process took just nine months. We sat down recently with Grant, chief underwriting officer and program leader for PPEL, asking him to describe the process, who was instrumental… Read More
How Arrowhead Programs’ Commercial Operations team supports growth in our companies
Over the past few months, we’ve highlighted various types of assistance and support offered by Arrowhead Programs’ Shared Services teams, providing insight as to how they help our companies grow. Today we’re digging deeper into how our Commercial Operations team supports growth of our companies. If you’re finding that you need greater back-end support for… Read More
How our business analyst team plays a key role in product launches and growth
Arrowhead Programs is a conglomeration of PAs and MGAs that offer a wide-ranging suite of insurance products from personal lines to excess and surplus, and from commercial lines to niche-specific specialty programs. We offer to our companies and our recently acquired companies a host of what we call “Shared Services” that range from legal, financial… Read More
Arrowhead Programs’ licensing team takes the burden off individual companies
Arrowhead Programs offers a variety of shared services to our acquired companies, from new product development and technology to data analytics, marketing, legal, finance and more. Today we’re focusing on our Licensing team, and how they save our companies time (and legal headaches!) by ensuring all teammates’ licenses and CE credits are up to date…. Read More
How COVID-19 Has Changed Cyberbullying Risks in Schools
by Andrew Graham, managing director, risk management services for Wright Specialty Insurance, an Arrowhead Programs company. This article appeared in Big I’s Jan. 2022 magazine. Cyberbullying is a side effect of internet use by students. It typically combines two or more factors, such as the broad reach of the internet, the cloak of anonymity and a… Read More